Frequently Asked Questions (FAQ)

1. What types of rice cookers do you offer?
We offer a variety of rice cookers including basic, multifunction, portable, induction, pressure, fuzzy logic, and Micom rice cookers to meet different cooking needs.

2. How do I choose the right rice cooker for my needs?
Consider your household size, cooking habits, and desired features. For example, a portable rice cooker is great for travel, while a multifunction cooker suits those who want to prepare a variety of dishes.

3. What is the warranty on your rice cookers?
All our rice cookers come with a standard one-year manufacturer’s warranty. Please refer to the product manual or contact our support for details.

4. How do I clean and maintain my rice cooker?
We recommend using a soft sponge with mild detergent to clean the non-stick inner pot and wiping the exterior with a damp cloth. Never immerse the entire appliance in water.

5. Can I use my rice cooker for cooking other foods?
Yes! Many of our multifunction rice cookers can steam vegetables, cook soups, porridge, and more. Please check the product description for specific features.

6. How long does shipping take?
Shipping times vary depending on your location but typically range from 5 to 10 business days within the United States.

7. What is your return policy?
We accept returns within 30 days of purchase for unused products in their original packaging. Please contact customer service at [email protected] for assistance.

8. How can I contact customer service?
You can reach us by email at [email protected] or by phone at +1 (561) 349-5033 during business hours.