Shipping Policy
Thank you for shopping with zojlru! We aim to deliver your order quickly, safely, and efficiently. Please review our shipping policy below for details on how we handle your purchases.
1. Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.
2. Shipping Rates & Delivery Times
We currently ship within the United States.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5–8 business days | Free |
| Expedited Shipping | 2–4 business days | Calculated at checkout |
| Priority Shipping | 1–2 business days | Calculated at checkout |
Delivery times are estimates and may vary based on your location and external factors such as weather or carrier delays.
3. Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can monitor your shipment in real time.
4. Shipping Address Accuracy
Please ensure your shipping address is complete and correct before placing your order. We are not responsible for orders delayed or lost due to incorrect addresses.
5. Damaged or Lost Packages
If your package is lost or arrives damaged, please contact us at [email protected] within 7 days of delivery. Include your order number and photos (if applicable), and we’ll work with you to resolve the issue promptly.
6. International Shipping
Currently, we do not offer international shipping. We ship within the United States only.
Contact Us
If you have any questions about shipping, don’t hesitate to reach out:
📧 Email: [email protected]
📞 Phone: +1 (561) 349-5033